# Admin Password Reset?

**URL:** <https://forum.oxid-esales.com/t/admin-password-reset/65144>\
**Category:** English forums\
**Tags:** general\
**Created:** [July 2, 2013, 5:02am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144 "2013-07-02T05:02:45Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![RMIGHTY1](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/r/b4bc9f/32.png) [@RMIGHTY1](https://forum.oxid-esales.com/u/RMIGHTY1)\
**Post date:** [July 2, 2013, 5:02am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/1 "2013-07-02T05:02:45Z")

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Hello. I installed the latest version 4.7.6 of Oxid eShop. I restored my DB from v.4.6.5. Before the restore, I was able to login as admin. After DB import, I cannot login as admin. There is no password reset feature on the admin login page. Frontend is offline.

I changed password w/MD5 in oxuser via PHPadmin. Unsuccessful as I guess the salt prevented login. The password I used in the new install is the same I had in earlier version.

What can I do? Any ideas?

Thank you,

Ray

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**Author:** ![Hebsacker](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/hebsacker/32/45_2.png) [@Hebsacker](https://forum.oxid-esales.com/u/Hebsacker)\
**Post date:** [July 2, 2013, 7:50am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/2 "2013-07-02T07:50:03Z")

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go to database administration interface (phpmyadmin?) and execute this:

```auto
update oxuser set oxpassword = MD5( CONCAT( 'mynewpassword', UNHEX( oxpasssalt ) ) ) where oxid='oxdefaultadmin'

```

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**Author:** ![RMIGHTY1](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/r/b4bc9f/32.png) [@RMIGHTY1](https://forum.oxid-esales.com/u/RMIGHTY1)\
**Post date:** [July 2, 2013, 1:06pm UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/3 "2013-07-02T13:06:30Z")

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Thank you Hebsacker. Unfortunately, other problems showed up where an error page displayed an endless loop error. I had this before and recall I ended up ditching the whole Db. So, I decided to delete the Db and start all over. Thank again for your response. I could NEVER get through this store setup without all you guys (and gals?) help. Cheers!

Ray

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**Author:** ![duvide](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/d/df788c/32.png) [@duvide](https://forum.oxid-esales.com/u/duvide)\
**Post date:** [May 29, 2014, 12:15pm UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/4 "2014-05-29T12:15:35Z")

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I just installed 4.8.5.  
I was able to log-in as admin but now I don’t anymore.  
Tried both ways to reset admin password.  
When I use the email version I don’t get an email (not even in my spambox).  
The command in phbmyadmin does not work either.  
When I try to log-on after I ran it, at /admin the fields empty but I get no error message.  
Any ideas?

Thank you

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**Author:** ![leofonic](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/leofonic/32/58_2.png) [@leofonic](https://forum.oxid-esales.com/u/leofonic)\
**Post date:** [May 29, 2014, 12:51pm UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/5 "2014-05-29T12:51:12Z")

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If it worked and now not anymore probably you (or your hoster) changed something. If you have just installed i suggest you delete files and db and install again.

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**Author:** ![jabommi](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/jabommi/32/1746_2.png) [@jabommi](https://forum.oxid-esales.com/u/jabommi)\
**Post date:** [July 2, 2014, 10:54am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/6 "2014-07-02T10:54:39Z")

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If your shop runs in UTF8 Mode ($this-\>iUtfMode = 1 in config.inc.php) the field oxpassword in oxuser table must be collated in “utf8\_general\_ci”.

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**Author:** ![ak93](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/a/858c86/32.png) [@ak93](https://forum.oxid-esales.com/u/ak93)\
**Post date:** [June 20, 2018, 6:29am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/7 "2018-06-20T06:29:13Z")

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Dear Hebstacker,

I have had a similar problem, and while googling around, I have come by this post.

I have tried your solution and reset the password like you said. However, when I try to login in admin with my username and the new password, I get “Error! Incorrect username and/or password!”

Do you have any idea why is this happening?

Thank you in advance,  
Ane

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**Author:** ![rubbercut](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/rubbercut/32/3520_2.png) [@rubbercut](https://forum.oxid-esales.com/u/rubbercut)\
**Post date:** [June 20, 2018, 7:15am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/8 "2018-06-20T07:15:37Z")

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> [@jabommi](#):
>
> If your shop runs in UTF8 Mode ($this-\>iUtfMode = 1 in config.inc.php) the field oxpassword in oxuser table must be collated in “utf8\_general\_ci”.

Have a look above…

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**Author:** ![hanmeran](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/h/b4bc9f/32.png) [@hanmeran](https://forum.oxid-esales.com/u/hanmeran)\
**Post date:** [June 26, 2018, 1:47pm UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/9 "2018-06-26T13:47:02Z")

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Hi,  
it must be possible to set the pw with the pw-reset-function on the frontend. I done that sometimes 😉

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**Author:** ![marco.steinhaeuser](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/marco.steinhaeuser/32/1832_2.png) [@marco.steinhaeuser](https://forum.oxid-esales.com/u/marco.steinhaeuser)\
**Post date:** [June 26, 2018, 8:48pm UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/10 "2018-06-26T20:48:30Z")

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> [@hanmeran](#):
>
> it must be possible to set the pw with the pw-reset-function on the frontend.

… says who with what shop version, what changed, what hosting provider with what PHP / MySQL version etc?

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**Author:** ![hanmeran](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/h/b4bc9f/32.png) [@hanmeran](https://forum.oxid-esales.com/u/hanmeran)\
**Post date:** [June 27, 2018, 10:24am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/11 "2018-06-27T10:24:57Z")

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actually with V4.10.6.

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<div class="post-metadata">

**Author:** ![Zar](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/z/f14d63/32.png) [@Zar](https://forum.oxid-esales.com/u/Zar)\
**Post date:** [June 27, 2018, 10:36am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/12 "2018-06-27T10:36:08Z")

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It works, but only if your admin account has an valid email address and oxid’s email delivery system is configured.

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<div class="post-metadata">

**Author:** ![leofonic](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/leofonic/32/58_2.png) [@leofonic](https://forum.oxid-esales.com/u/leofonic)\
**Post date:** [June 27, 2018, 11:28am UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/13 "2018-06-27T11:28:33Z")

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True. Another way would be to register as a new user and set this account to admin in DB.

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<div class="post-metadata">

**Author:** ![system](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/system/32/4245_2.png) [@system](https://forum.oxid-esales.com/u/system)\
**Post date:** [July 13, 2026, 7:40pm UTC](https://forum.oxid-esales.com/t/admin-password-reset/65144/14 "2026-07-13T19:40:02Z")

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