Can I have chat module?

English forums
1

Hi,

I’d like to know if we can add a chat module on this shop.

I believe it is a good way to give some support to the client.

Regards.

2

Mybe is this what you want!

[B]LINK[/B]

Regards

goodsell

3

Hi,

yes i know it.

but i think that maybe this store could have that module

4

Try this one:
http://livehelp.livezilla.net/home/en/

5

We placed this feature (Livezilla) in a shop of a customer a few days ago. I think, this is a great tool.

What feature are you missing?

6

Hi.

What I was trying to have is a module who can give some client support.

I’d like to test a chat support and maybe a way to have a call button, so that the client can make a call to my telephone.

Can this be done?

7

[QUOTE=monteiro;26002]Hi.

What I was trying to have is a module who can give some client support.

I’d like to test a chat support[/QUOTE]

Yes, please have a look at livezilla (or try it at our site http://www.marmalade.de (press “Support online”).

[QUOTE=monteiro;26002]and maybe a way to have a call button, so that the client can make a call to my telephone.

Can this be done?[/QUOTE]

I don’t think, that this is possible on an easy way.

8

Hi,
tks for your attention.

The chat support I know a few scripts who can do that. But I thought that the store could have a module.

The phone support I know that is possible, for an example, www.pai.pt they have a push call button that make the conection to the cell.

Regards

9

Hi,

The chat support I know a few scripts who can do that. But I thought that the store could have a module.

This is quite easy. In jkrug’s example, a JavaScript opens up a popup-window that links to the livezilla script. One can simply add it to, e.g., /inc/infobox.tpl.

Regards

10

[QUOTE=Marco Steinhaeuser;26024]One can simply add it to, e.g., /inc/infobox.tpl.

Regards[/QUOTE]
Thats what we did. We added it to the _right.tpl.