Is there any possibility to change the shop root directory URL. Eg: From "www.example.com/source/ to “www.example.com”
You need to point yor domain to this directory, yor hosting provider can help you with that
yes, we changed the shop root but the images are loading the “www.example.com/source/en/Kiteboarding/Kiteboards/Kiteboard-CABRINHA-CALIBER-2011.html” in the source path itself and also other links are loading in the source path.
Sounds like cache or some kind of htaccess issues, did u check both?
Or open config.inc.php in source, maybe path is wrong.