# eFire Connector Installation

**URL:** <https://forum.oxid-esales.com/t/efire-connector-installation/42618>\
**Category:** English forums\
**Tags:** installation-configuration\
**Created:** [March 22, 2010, 12:49pm UTC](https://forum.oxid-esales.com/t/efire-connector-installation/42618 "2010-03-22T12:49:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mcolton](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/m/b5e925/32.png) [@mcolton](https://forum.oxid-esales.com/u/mcolton)\
**Post date:** [March 22, 2010, 12:49pm UTC](https://forum.oxid-esales.com/t/efire-connector-installation/42618/1 "2010-03-22T12:49:44Z")

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Hi,  
I have a problem with the eFire connector setup.  
At one point in the setup you have to enter the Shop URL and an admin account for the connector. Well, fine, I set up an admin account and can login to the account manually. The account is an admin account.  
My problem is that when I enter the shop URL with protocol ([I][https://host.domain.tld](https://host.domain.tld)[/I]) I am told the the username and the password aren’t ok. But the form doesn’t tell me what’s wrong. But it gets even better: If I enter a URL without the protocol the same username and password are accepted. If I then press the “Test” button I am then told that the login is incorrect.  
Uhm, sorry, I don’t get it. The documentation says I have to enter the protocol but I can’t, because elsewise the form won’t validate. But if I enter the URL without the protocol the form accepts the login and password but claims it’s incorrect during testing.

Is there something I’m missing?

[B]Thanks in advance![/B]

Cheers,  
Matthew

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**Author:** ![marco.steinhaeuser](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/marco.steinhaeuser/32/1832_2.png) [@marco.steinhaeuser](https://forum.oxid-esales.com/u/marco.steinhaeuser)\
**Post date:** [March 22, 2010, 11:20pm UTC](https://forum.oxid-esales.com/t/efire-connector-installation/42618/2 "2010-03-22T23:20:05Z")

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Hi Mat,

try the following:  
[ul]  
[li]Enter a http address instead of https. Don’t know where you got that from :-)[/li][li]Use (maybe for testing purposes firstly) the real admin account of your first admin[/li][li]What is about the URI, did you enter it at all? Did you use “/index.php”?[/li][/ul]  
Regards

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**Author:** ![mcolton](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/m/b5e925/32.png) [@mcolton](https://forum.oxid-esales.com/u/mcolton)\
**Post date:** [March 23, 2010, 11:23am UTC](https://forum.oxid-esales.com/t/efire-connector-installation/42618/3 "2010-03-23T11:23:50Z")

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Where I got that from? From the Connector Installation Guide from your homepage: 🙂

[I]Tragen Sie hier die Internetadresse ihres eShops ein, z. B.  
[http://www.ihrshop.de](http://www.ihrshop.de).  
Wenn Sie über eine SSL-Verschlüsselung verfügen, tragen Sie bitte  
die SSL-Adresse ein (Bsp. [https://www.ihrshop.de](https://www.ihrshop.de)). Ansonsten  
reicht die normale http://-Adresse.  
Geben Sie die URL ohne abschließenden / ein.[/I]

My problem was that I entered the password, not the hash. Works fine with https now.

Thanks for answering!

Cheers  
Matthew

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**Author:** ![system](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/system/32/4245_2.png) [@system](https://forum.oxid-esales.com/u/system)\
**Post date:** [July 13, 2026, 7:37pm UTC](https://forum.oxid-esales.com/t/efire-connector-installation/42618/4 "2026-07-13T19:37:33Z")

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