Exception_systemcomponent_classnotfound

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1

Hello all,

I got an exception which I cannot explain and I think is related to a permanent url redirection of the type “index.php?cl=start&redirected=1” which does not allow me to have access to the FE and the BE as well.

the exception.log looks like below:

oxSystemComponentException-oxException (time: 2013-10-07 17:43:35): [0]: EXCEPTION_SYSTEMCOMPONENT_CLASSNOTFOUND
Stack Trace: #0 /var/www/store/telecom/core/oxfunctions.php(284): oxUtilsObject->oxNew(‘oxuser’, NULL)
#1 /var/www/store/telecom/core/oxsupercfg.php(195): oxNew(‘oxuser’)
#2 /var/www/store/telecom/views/oxcmp_user.php(149): oxSuperCfg->getUser()
#3 /var/www/store/telecom/views/oxcmp_user.php(76): oxcmp_user->_loadSessionUser()
#4 /var/www/store/telecom/views/oxubase.php(568): oxcmp_user->init()
#5 /var/www/store/telecom/views/details.php(342): oxUBase->init()
#6 /var/www/store/telecom/views/oxshopcontrol.php(286): Details->init()
#7 /var/www/store/telecom/views/oxshopcontrol.php(99): oxShopControl->_process(‘details’, NULL)
#8 /var/www/store/telecom/index.php(102): oxShopControl->start()
#9 /var/www/store/telecom/oxseo.php(41): require(’/var/www/store/…’)
#10 {main}

Faulty component --> oxuser

Any help will be greatly appreciated.

2

Hi viorel,

looks like a module that doesn’t work properly. Have you tried to disable them all and enable them step by step to find the guilty one?

Best

3

Hi Marco,

Thank you for your support. Unfortunately I cannot access the admin section as there is a permanent redirection and the web page is blank all the time, even for the back end access. Is there another option to control modules uploading?

Best regards,

4

Hi,
try renaming the module folders :wink:

Regards

5

Also check whether the file core/oxuser.php is present and not corrupted.

6

I have replaced the “oxuser.php” file and also moved “modules” folder into another directory but with no avail. I strongly believe is a matter of mysql database as I replaced the database with older one and got rid of the redirection.

7

Thank you all for your support. By chance I found an older backup which fortunately works perfectly.
Many thanks again.

Best regards