# Option "cancel entry"

**URL:** <https://forum.oxid-esales.com/t/option-cancel-entry/69719>\
**Category:** English forums\
**Tags:** administration\
**Created:** [June 14, 2014, 11:13pm UTC](https://forum.oxid-esales.com/t/option-cancel-entry/69719 "2014-06-14T23:13:17Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![tmikla](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/t/ecd19e/32.png) [@tmikla](https://forum.oxid-esales.com/u/tmikla)\
**Post date:** [June 14, 2014, 11:13pm UTC](https://forum.oxid-esales.com/t/option-cancel-entry/69719/1 "2014-06-14T23:13:17Z")

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Hello

In Oxid admin Orders and Orders/Products there is an option for “cancel entry” ("pause symbol). The only effect using this button that I can see is changing entry’s color to grey. There should be something else but I can’t find any documentation on that.

Thanks  
Marko

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**Author:** ![domino](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/d/8797f3/32.png) [@domino](https://forum.oxid-esales.com/u/domino)\
**Post date:** [June 14, 2014, 11:51pm UTC](https://forum.oxid-esales.com/t/option-cancel-entry/69719/2 "2014-06-14T23:51:16Z")

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hmmm… can you show us a screenshot?

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**Author:** ![marco.steinhaeuser](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/marco.steinhaeuser/32/1832_2.png) [@marco.steinhaeuser](https://forum.oxid-esales.com/u/marco.steinhaeuser)\
**Post date:** [June 15, 2014, 10:49am UTC](https://forum.oxid-esales.com/t/option-cancel-entry/69719/3 "2014-06-15T10:49:32Z")

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As far as I remember there are two options: one for deleting and one for cancelling the order. When you choose the cancellation the order still remains in the db but will not respected in any calculations etc.

Regards

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**Author:** ![tmikla](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/t/ecd19e/32.png) [@tmikla](https://forum.oxid-esales.com/u/tmikla)\
**Post date:** [June 15, 2014, 12:32pm UTC](https://forum.oxid-esales.com/t/option-cancel-entry/69719/4 "2014-06-15T12:32:04Z")

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screenshot attached to the original post

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**Author:** ![Hebsacker](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/hebsacker/32/45_2.png) [@Hebsacker](https://forum.oxid-esales.com/u/Hebsacker)\
**Post date:** [June 15, 2014, 6:06pm UTC](https://forum.oxid-esales.com/t/option-cancel-entry/69719/5 "2014-06-15T18:06:30Z")

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I can confirm Marco - if an irder is canceled, the values will no longer be included into any calculations and overviews. But of course will remain in the list.

\*\*\* von unterwegs via Tapatalk \*\*\*

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**Author:** ![tmikla](https://forum.oxid-esales.com/letter_avatar_proxy/v4/letter/t/ecd19e/32.png) [@tmikla](https://forum.oxid-esales.com/u/tmikla)\
**Post date:** [June 16, 2014, 11:51am UTC](https://forum.oxid-esales.com/t/option-cancel-entry/69719/6 "2014-06-16T11:51:40Z")

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Just tested: cancelled orders are still exported when using “XML Export” but they are put at the end of the list

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**Author:** ![system](https://forum.oxid-esales.com/user_avatar/forum.oxid-esales.com/system/32/4245_2.png) [@system](https://forum.oxid-esales.com/u/system)\
**Post date:** [July 13, 2026, 7:40pm UTC](https://forum.oxid-esales.com/t/option-cancel-entry/69719/7 "2026-07-13T19:40:27Z")

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