Shipping Method Problem (disappears on reload of page)

English forums
1

I know this error is usually to do with shipping cost rules etc.

I am getting error:

“No shipping methods found. Please contact us by phone or e-mail.”

But when I reload the page the error disappears and the payment method options appear and the rest of the checkout works :confused:

Anyone come across this problem before?

Shop version CE 4.5.3_39087

Sean

2

Nope. Haven’t heard about this behaviour. Did you double-check your shipping configurations? Since when it happens? What have you done before?

Regards

3

Have double checked shipping configs and will do again.
Am testing the new Ogone Payment module - worked fine on a test install of Oxid on another domain (same server). Pretty sure I’m using same shipping configs in both instances.
Not sure if anything else changed - :o

Really wondering why reloading page clears the error…thought that would be the key…
Surely that proves the shipping configs are set correctly?

Sean
www.computerfood.ie

4

[QUOTE=Sean;72418]Have double checked shipping configs and will do again.
Am testing the new Ogone Payment module - worked fine on a test install of Oxid on another domain (same server). Pretty sure I’m using same shipping configs in both instances.
Not sure if anything else changed - :o

Really wondering why reloading page clears the error…thought that would be the key…
Surely that proves the shipping configs are set correctly?

Sean
www.computerfood.ie[/QUOTE]

Hi Sean. Had some issues like that as well. Mostly they were simply related to the country, customer, category, payment settings. You might want to check there. With the “reload” problem I have noticed, that this one occurs with some functions of the newer versions.

5

Did you delete the “empty” payment method?

6

Ok

Have reset all my shipping methods and the problem seems to have cleared :o
Not sure what was set incorrectly before. Obviously my fault…

Thanks for the help and suggestions.

Sean
www.computerfood.ie