Unable to retrieve article via SOAP OXERPGetArticles

Hello,

SOAP methods oxerpGetArticles and oxerpGetArticle keep returning empty results and I don’t know why. Other methods seem to work fine, e.g. oxerpGetOrders returns all orders without problem.
The issue appeared when we moved to different OXID webshop. The configuration may be slightly different from the previous one.
Is there a way to debug a SOAP method call in OXID?
What conditions must be met for an article to be retrievable by SOAP?

Best regards,
Kgc

Hi Kgc,

I reckon, there are not many peeps to can help you with the SOAP connector in this forums nor can I personally in this case. Have you tried talking to the support team yet? Appreciate if you’d post the results here.

Cheers!

Hi,

I have the same question. Any hints available? What was the issue?

Best regards,
Georg