Uploading CE 4.9.7.zip

English forums
1

Hi Forum,

For some reason I am having difficulty creating a new OXID shop with the CE version.

I have uploaded the zip file (still compressed) to the cPanel ( CLOUDLINUX 6.7 x86_64 standard – webhost13 WHM 54.0 (build 18) ) and then I have used the ‘extract’ function of cPanel and for all intent and purpose it has successfully extracted the files correctly, yet when I browse to the domain, I get a redirection error and the browser is looking at: http://www.wheeliecart.com.au/oxseo.php/

I think I am missing something somewhere.

The files are under (/home/XXX) with the first file under this being admin.

Any help is much appreciated.

2

Do you want to run OXID on wheeliecart.com.au or a subfolder of this domain (if so, what is the exact url?) ? There is Already some other stuff in domain’s root directory. I would Try uploading extracted files.

3

Thanks for your reply and suggestions.

I have cleared the server and uploaded the file again then decompressed it.
when bringing up the setup file (wheeliecart.com.au/setup) I get a lot of errors and an OXID table that has a RED ‘X’ next to: Apache mod_rewrite module

The Systems Team looking after the webserver advised:
[I]They have confirmed that the Apache mod_rewrite module is built in on the host. They did add this code (RewriteEngine On) to your .htaccess file which should overwrite any account default turning it off and force the module on. If this issue is still persisting we would recommend contacting the support team for the software you are using. [/I]

Given the error continues to present, I am looking to the forum for further assistance.

4

UPDATE:

Re-reading the error message in the table, I realised that the message actually had a URL hyperlink which took me to OXIDwiki and as I read up on the issue, I realsied that the oxseo.php file that previously was causing me grief and was subsequently removed, needed to be put back in after the webserver team added some code (RewriteEngine On) to the .htaccess file which iniated an overwrite of any account default turning it off and force the module on.

Confuluted but I am now able to proceed with the install. I have documented this progress in case it helps another Newbie, which I fear I will always be, although I will keep trying to improve.

5

Alas, all is still not well.

I am getting a wierd message now:

Fatal error: Uncaught exception ‘oxConnectionException’ with message ‘EXCEPTION_CONNECTION_NODB’ in /home/wheelie/public_html/core/oxdb.php:371 Stack trace: #0 /home/wheelie/public_html/core/oxdb.php(403): oxDb->_notifyConnectionErrors(Object(object_ADOConnection)) #1 /home/wheelie/public_html/core/oxdb.php(430): oxDb->_onConnectionError(Object(object_ADOConnection)) #2 /home/wheelie/public_html/core/oxdb.php(487): oxDb->_getDbInstance() #3 /home/wheelie/public_html/core/oxutilsobject.php(633): oxDb::getDb() #4 /home/wheelie/public_html/core/oxutilsobject.php(490): oxUtilsObject->_getModuleVarFromDB(‘aModules’) #5 /home/wheelie/public_html/core/oxutilsobject.php(291): oxUtilsObject->getModuleVar(‘aModules’) #6 /home/wheelie/public_html/core/oxutilsobject.php(174): oxUtilsObject->getClassName(‘oxutilsobject’) #7 /home/wheelie/public_html/core/oxutilsobject.php(95): oxUtilsObject->oxNew(‘oxUtilsObject’) #8 /home/wheelie/public_html/core/oxfunctions.php(371): oxUtilsObject::getInstance() #9 /home/wheelie/public_html/core/oxi in /home/wheelie/public_html/core/oxdb.php on line 371

This occured when I clicked on the restart link, which apparently I needed to do because I made an error trying to create a database. The restart link said:

If setup does not continue in a few seconds, please click here.

Any suggestions?

6

I am disappointed to say that I am still having issues getting the current CE version uploaded onto the server and installed.

Currently I have reached the OXID eShop Installation Menu again but there are error codes before and after which I will share:

BEFORE

Warning: session_start(): open(/tmp/sess_41706abd9941fda93ec63e6910fa9c98, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 621

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/wheelie/public_html/setup/oxsetup.php:621) in /home/wheelie/public_html/setup/oxsetup.php on line 621

Warning: session_write_close(): open(/tmp/sess_8a437b09130db8c8607d93da1e2eefee, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 637

Warning: session_write_close(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in /home/wheelie/public_html/setup/oxsetup.php on line 637

Warning: session_start(): open(/tmp/sess_8a437b09130db8c8607d93da1e2eefee, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 640

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/wheelie/public_html/setup/oxsetup.php:621) in /home/wheelie/public_html/setup/oxsetup.php on line 640

Warning: Cannot modify header information - headers already sent by (output started at /home/wheelie/public_html/setup/oxsetup.php:621) in /home/wheelie/public_html/setup/oxsetup.php on line 1665

After the Installation image:

Warning: Unknown: open(/tmp/sess_8a437b09130db8c8607d93da1e2eefee, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

I am concerned that I have these messages even before I proceed to install.

7

seems like there were some issues with filesystem permissions on the server or even webserver configuration.
What kind of webspace is this? Whared Webspace or a VPS?

8

Thanks VT for your ultra quick reply!

The servers are based with the largest internet provider in our State and whilst I have a wholesale account for which I personally have 2 slots, the answer to your question is that ther web server is shared. The server in question is webserver 13 derived from the IP 202.6.141.213

The cPanel information:
CLOUDLINUX 6.7 x86_64 standard – webhost13 WHM 54.0 (build 19) Load Averages: 0.22 0.20 0.18

Does this help. Please let me know if you need more information.

9

Navigating to the wheeliecart.com.au website now reveals the following:

Warning: session_start(): open(/tmp/sess_47b9c0809654ff39db123606cac5da39, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 621

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/wheelie/public_html/setup/oxsetup.php:621) in /home/wheelie/public_html/setup/oxsetup.php on line 621

Warning: session_write_close(): open(/tmp/sess_ec1e92eb7c1d20e50bed04a26b6b6b2d, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 637

Warning: session_write_close(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in /home/wheelie/public_html/setup/oxsetup.php on line 637

Warning: session_start(): open(/tmp/sess_ec1e92eb7c1d20e50bed04a26b6b6b2d, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 640

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/wheelie/public_html/setup/oxsetup.php:621) in /home/wheelie/public_html/setup/oxsetup.php on line 640

Fatal error: Uncaught exception ‘Exception’ with message ‘ERROR: No database connection possible! - Access denied for user ‘root’@‘localhost’ (using password: NO)’ in /home/wheelie/public_html/setup/oxsetup.php:926 Stack trace: #0 /home/wheelie/public_html/setup/oxsetup.php(2240): OxSetupDb->openDatabase(NULL) #1 /home/wheelie/public_html/setup/oxsetup.php(2482): oxSetupController->dbCreate() #2 /home/wheelie/public_html/setup/index.php(37): oxSetupDispatcher->run() #3 {main} thrown in /home/wheelie/public_html/setup/oxsetup.php on line 926

Warning: Unknown: open(/tmp/sess_ec1e92eb7c1d20e50bed04a26b6b6b2d, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

I am so confused.

10

Hi Forum,

We all live busy lives so I thank you in advance for help with my site as I am way behind in getting it up and running…

I have attached an image of where I am at currently. I enter the database information and press “create Data Base now” and for a second it all looks good - it says it is creating a database (image attached) then Disaster… I get a page full of warnings and Fatal Erorrs:

Warning: session_start(): open(/tmp/sess_aba29448b51fdd81651b70e8d3517dcd, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 621

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/wheelie/public_html/setup/oxsetup.php:621) in /home/wheelie/public_html/setup/oxsetup.php on line 621

Warning: session_write_close(): open(/tmp/sess_f970ca56414b190476b3445d31b51d85, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 637

Warning: session_write_close(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in /home/wheelie/public_html/setup/oxsetup.php on line 637

Warning: session_start(): open(/tmp/sess_f970ca56414b190476b3445d31b51d85, O_RDWR) failed: No such file or directory (2) in /home/wheelie/public_html/setup/oxsetup.php on line 640

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/wheelie/public_html/setup/oxsetup.php:621) in /home/wheelie/public_html/setup/oxsetup.php on line 640

Fatal error: Uncaught exception ‘Exception’ with message ‘ERROR: No database connection possible! - Access denied for user ‘root’@‘localhost’ (using password: NO)’ in /home/wheelie/public_html/setup/oxsetup.php:926 Stack trace: #0 /home/wheelie/public_html/setup/oxsetup.php(2240): OxSetupDb->openDatabase(NULL) #1 /home/wheelie/public_html/setup/oxsetup.php(2482): oxSetupController->dbCreate() #2 /home/wheelie/public_html/setup/index.php(37): oxSetupDispatcher->run() #3 {main} thrown in /home/wheelie/public_html/setup/oxsetup.php on line 926

Warning: Unknown: open(/tmp/sess_f970ca56414b190476b3445d31b51d85, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

There must be someone who recognises this problem! I would dearly appreciate your help.

11

“Failed to write session data” => You have to speak with your hosting company. The session temp directory is configured at PHP-Level, it is usually not possible to configure this setting by yourself on a shared webserver.

12

Danke Frank ,
Ich schätze Ihre Hilfe in dieser Angelegenheit , die mich hat eine Menge Probleme verursachen. Ich habe die Hosting-Unternehmen gesagt, was Sie gesagt haben, und ich hoffe, sie verstehen und zu beheben.
Vielen Dank,
Don

13

UPDATE:

The Hosting Company admitted they had a corrupt file on the server which was causing the problems and once they corrected this, I was able to install the Shop or at least start to install it.

Currently I am half way through the process, using the demo stock for now BUY I have lost the colour background and all images. I am sure this is a simple issue but having rechecked the CMS for errors I need help as I don’t know how to fix it. I have attached an image of the splash page.

Any help would be appreciated.

Thanks

Don

14

looks like a wrong shop URL in configlinc.php
Checkif it starts with http:// and not just www.

If shop URL is ok, compare your htaccess file with the original one

15

Hi VT

When I enter the http:// in front of the www or even just the domain name, it makes no difference and the http:// disappears anyway.

The .htaccess file reads:

[B]# In case you want to add a .htpasswd authentification

you’ll have to add the host of the shop as an allowed entity,

so that calls from the host skip the authentification

Example:

Order Deny,Allow

Deny from All

AuthType Basic

AuthName “Access not allowed”

AuthUserFile path_to_htpasswd_file/.htpasswd

Require valid-user

Allow from localhost

Satisfy Any

<IfModule mod_rewrite.c>
Options +FollowSymLinks
RewriteEngine On
RewriteBase /

RewriteCond %{REQUEST_METHOD} ^(TRACE|TRACK)
RewriteRule .* - [F]

RewriteCond %{REQUEST_URI} oxseo.php$
RewriteCond %{QUERY_STRING} mod_rewrite_module_is=off
RewriteRule oxseo.php$ oxseo.php?mod_rewrite_module_is=on [L]

RewriteCond %{REQUEST_URI} !(/admin/|/core/|/export/|/modules/|/out/|/setup/|/tmp/|/views/)
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule !(.html|/|.jpg|.css|.pdf|.doc|.gif|.png|.js|.htc)$ %{REQUEST_URI}/ [R=301,L]

RewriteCond %{REQUEST_URI} !(/admin/|/core/|/export/|/modules/|/out/|/setup/|/tmp/|/views/)
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule (.html|/)$ oxseo.php

RewriteCond %{REQUEST_URI} (/out/pictures/)
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule (.jpe?g|.gif|.png)$ core/utils/getimg.php

</IfModule>

disabling log file access from outside

<FilesMatch “(EXCEPTION_LOG.txt|.log$|.tpl$|pkg.rev)”>
order allow,deny
deny from all
</FilesMatch>

Options -Indexes
DirectoryIndex index.php index.html
[/B]

Over to you

16

I thought I would update you fine bunch of IT specialists on the state of my domain. I realize that Freiburg is just waking up as here in South Australia we are planning meals and contemplating bed.

The website is healthy (no red marks) but there are no demo images showing for some reason (wheeliecart.com.au).

I replaced the .htaccess file with the one from the new zipped OXID file… and have spoken to the host administrators to see if they recognised the fault as possibly something wrong at their end but they said no.

Thanks for any detailed fix to progress further.

Don

17

htaccess looks good, but shop URL in cofnig.inc.php have to start with http://
(or https// for ssl url)
dont forget to clear tmp/ after fixing your config.inc.php

18

Thanks VT

I changed the shop URL in the CMS settings and then checked the config.inc.php file and it looked good too:

/** @name database information */
$this-&gt;dbHost = 'localhost'; // database host name
$this-&gt;dbName = '#####'; // database name
$this-&gt;dbUser = '#####'; // database user name
$this-&gt;dbPwd = '#####'; // database user password
$this-&gt;dbType = 'mysql';
$this-&gt;sShopURL = 'http://wheeliecart.com.au'; // eShop base url, required
$this-&gt;sSSLShopURL  = null;            // eShop SSL url, optional
$this-&gt;sAdminSSLURL = null;            // eShop Admin SSL url, optional
$this-&gt;sShopDir = '/home/wheelie/public_html';
$this-&gt;sCompileDir = '/home/wheelie/public_html/tmp';

I also cleared the TMP file from my public_html folder (not the main or root folder which has web analyzers etc).

Any other suggestions?

19

please don*t post passwords…

20

My humble apologies for breaking protocol…

My haste is as a result of my desire to fix a massive head ache that I have been working with for many days now with the only help coming from the fantastic community here in the forum.

I promise to change the password…