Klarna module stopped working

Hi,

We have been using klarna module 5.5.1 for checkout for the last 2 years, everything was going good, but last sunday suddenly the kalrna checkout stopped working, when user selects a products and go for a checkout then a blank page is appearing.

i have checked the logs it shows below details and I am using oxid 6.2.2

“OXID Logger.ERROR: EXCEPTION_SYSTEMCOMPONENT_CLASSNOTFOUND klarnaexpress [”[object] (OxidEsales\Eshop\Core\Exception\SystemComponentException(code: 0): EXCEPTION_SYSTEMCOMPONENT_CLASSNOTFOUND klarnaexpress at /www/htdocs…/vendor/oxid-esales/oxideshop-ce/source/Core/UtilsObject.php:223)\n[stacktrace]\n#0 /www/htdocs/…/source/oxfunctions.php(104): OxidEsales\EshopCommunity\Core\UtilsObject->oxNew(‘klarnaexpress’)\n#1 /www/htdocs/…/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(388): oxNew(‘KlarnaExpress’)\n#2 /www/htdocs/…/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(278): OxidEsales\EshopCommunity\Core\ShopControl->_initializeViewObject(‘KlarnaExpress’, NULL, NULL, NULL)\n#3 /www/htdocs/…/vendor/oxid-esales/oxideshop-ce/source/Core/ShopControl.php(142): OxidEsales\EshopCommunity\Core\ShopControl->_process(‘KlarnaExpress’, NULL, NULL, NULL)\n#4 /www/htdocs/…/oxid-esales/oxideshop-ce/source/Core/OXID.php(27): OxidEsales\EshopCommunity\Core\ShopControl->start()\n#5 /www/htdocs/…/source/index.php(16): OxidEsales\EshopCommunity\Core\OXID::run()\n#6 {main}\n"] "

does anyone faced the same issue?

Thanks.

Hi @Emran

the error message indicates that the Klarna module is inactive.

Are you sure that the Klarna module is activated?

Best
Tim

Hi @indianer3c ,

Thanks for the reply, It was an issue with our klarna account, just got an update from Klarna team, they activated the account now.

Regrds,
Emran

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