I am glad it is morning deep in the heart of Germany’s Famous Black Forest!
Because I need some help with a PayPal issue that a very nice technical person from PayPal India has been trying to assist me with. We resolved that all the PayPal setting were ideally set and therefore the next logical step was to query OXID as the author of the PayPal module (3.2.2)
The issue is that PayPal will only allow customers to pay with a PayPal account or in the absence of of an account they insist you create one to proceed with payment.
The PayPal tech said that the module I am using has used elements of PayPal Express but didn’t operate the same way as a normal account with PayPal Express.
To save time, I have scoured the web forums and have checked that “PayPal Account Optional” is ON;
“Auto Return for Website Payments” is ON
“Payment Data Transfer (optional)” is ON
“Encrypted Website Payments” is OFF
“PayPal Express Checkout Settings” is OFF
I have a standard business account, meaning I pay no monthly fees rather a percentage and flag fall charge. I mention this because apparently those that pay a monthly fee have premium services.
I suspect that the problem lies with the EXPRESS CHECKOUT SETTINGS. PayPal says this about the option:
About PayPal Account Optional
You could increase sales by allowing customers to check out without a PayPal account. This is done using the “account optional” feature and doesn’t affect customers with PayPal accounts.
This feature is available for Express Checkout shopping carts, Buy Now buttons and Donations.
Customers without PayPal accounts go through an alternate checkout and have the option to sign up for a PayPal account afterwards.
Please note that if “account optional” is used with the “auto return” feature, those customers aren’t automatically returned to your website after checkout. Instead, they can choose to return to your site.
You are welcome to test the module at https://wheeliecart.com.au and if you accidentally buy and pay for one for real, I can refund your money (:))
Thanks for helping.
Don