m20
August 29, 2017, 11:11am
1
Hello,
I have a problem with products from one category.
If I click on a product that is coming from this category, it redirects me to index page.
I have updated the seo urls but still the same.
This happens also if I go from admin page -> Open Product Preview.
There is not an error in the log files.
What might be the problem?
Thank you.
Martina
is there “&redirected=1” in the URL after redirect?
in this case there definitely should be an entry in log/exception_log.txt file.
If not, please check if log directory and this file are writable
m20
August 29, 2017, 11:54am
5
Log directory and EXCEPTION_LOG.txt are both writable, but there is not an error message in this file.
I only have two categories in the shop and only with one is this problem. The other one is working perfectly.
I’ve seen that in 4.10.5 some errors in module-files are not listed in exception_log.txt
@m20 @euroblaze.de: has there just been installed a module or changed ?
m20
August 29, 2017, 12:18pm
7
There is some change in one module. How can I catch this error?
first deactivate this module to check if there is a problem
m20
August 29, 2017, 3:33pm
9
Yes, the problem is with the module.
It is working now.
Thank you.